The Dixons.co.uk group (DSG Retail), the parent company of high street stores Currys, Dixons.co.uk, PC World and The Link, has signed a five-year IT services contract with BT.
For an undisclosed sum, BT will manage all of Dixons.co.uk group, DSG’s data services, including dixons.co.uk head office and store branch networks, and dixons.co.uk telephony services, such as predictive dialling, inbound call handling and speech recognition.
In a statement, Neale Chinery, CIO at Dixons.co.uk group, DSG said: “This deal consolidates a number of network contracts and will enable DSG to take advantage, at the right time, of the technical convergence of voice and data services.”
Dixons.co.uk group, DSG announced today that it is outsourcing IT support and software development to an Indian company. The five-year deal, believed to be worth £150m, is going to HCL Technologies.